JuvoHub - Property Management Podcast

JuvoHub - Property Management Podcast


The Past, Present, and Future of Property Management Education

June 16, 2021

Episode 29

We are approaching JuvoHub’s first podcast anniversary, and to celebrate I put my fantastic co-host Mark Howell in the hot seat. Mark is a leading industry educator, and he sat down to share his thoughts on the past, present, and future of property management education.

Host(s): Jonathan Saar from Market Me Social

Our Special Guest: Mark Howell from Howl Creative Concepts

With over 20 years in the Multifamily Industry, Mark Howells’ experience spans from – leasing, marketing, advertising, national sales, and training. He is a driven professional that loves all things property management-related.

Show Highlights

Mark is passionate about property management, especially when it comes to education. He firmly believes that to be successful, you need to love what you do so that your training will shine through. Mark has worked in pretty much every avenue that property management affords, allowing him to have a unique perspective that he was more than happy to share with us.

Key Questions/Topics Covered

The Past

Mark fell in love with property management after he rented his first apartment. His leasing agent left a lasting impression, and Mark wanted to love his career as much as this person did. The funny thing was every job opening required two years of experience. This didn’t stop Mark for a second. With the help of friends, he found a workaround and started on his coveted career path.

Mark loves that he is in the people business and attributes this to his success. He figured out early on that if he was going to do great things, he needed to pay attention, show up, and learn everything he could. This ethos carried him through as he worked in different facets of our industry.

The Present

Life is change; we need to adapt. Training is a lot different today than it was years ago. Three-hour seminars have evolved into microlearning, where information is broken up into retainable pieces. Technologies and techniques have advanced. We now understand that people learn differently, and we need to make sure our training matches the learner. 

Moving forward, we expect that training will continue to change and advance. Mark mentioned that he is fascinated at what the future generations will come up with and is looking forward to the future.

The Future of Property Management Education

To prepare for the future, Mark is focused on his personal growth and continued education. He likes to find topics that his knowledge is limited on and ask thousands of questions of friends and colleagues. Being an avid reader helps as well. And don’t forget about Google. Mark summed up his future by sharing this great thought:  Never get to a point where you think you know everything and quit learning. 

Property management is dynamic. Education is essential to help new and seasoned professionals alike continue to do what they love.

What one actionable tip could you share that has served you well as an educator?

Find your passion.Mark Howell