There’s power in this short, negative word. Let’s explore some tough steps to tune in by choosing how to tune out.

Every day, people waste valuable hours stuck in meetings. There are a few ways to get our lives back.

It’s the quality (and quantity) of our conversations that builds a reputation. Are you at risk or ready for a reward?

Celebrating Father’s Day helped me to recall some of my Dad’s favorite expressions. Three of them really stood out.

We’re all buried in a daily avalanche of e-mails. What can we do to prevent ours from getting lost in a packed in-box?

People hate being treated like a captive audience. For a close friend, it turned his time of generous giving into a painfully funny story.

Strong narratives can inspire action and bring boring words back to life. For one company, a solid story set them far ahead of the competition.

Don’t bury your lead, just say it. People aren’t mind readers. Tell them what you’re going to tell them, then tell them and finally tell them what you’ve told them.

Most progress updates leave you scratching your head? Was that a good update or a bad one? Are they on track or headed for disaster?

There are many terrible types of listening. Explore the common mistakes we all make as lousy listeners.