Many people readily admit they are not strong writers. I dish out a few thoughts to help them take some small steps forward.

Everyone is human, but why are we so reluctant to admit mistakes? Authentic leaders can take the blame, when others run for cover.

Ive observed four fatal flaws in thinking that always make it hard for people to follow what youre saying.

We are all using the term virtual these days but it can be terribly misleading. What are we really trying to say?

18 years ago, I was a tech marketer that developed (oddly enough) a sub-specialty in video teleconferencing (VTC) and its role in the SARS pandemic. Today, I marvel at whats possible for all of us.

Theres a temptation to trim too much and leave your audience starving. How do you know if youve gone too far?

Listening is always valuable, especially when times get tough. I have paired two past episodes that help you improve this cherished skill.

What are the core characteristics that really effective communicators all share in common?

The current crisis will teach us many lessons, one of which is the need to stop our frantic movement. What will we learn from this surreal moment in history?

When distractions, disruptions and competing priorities charge into our daily lives, how can we use this little word as a powerful defense?