Just Saying - The BRIEF Lab

Just Saying - The BRIEF Lab


Ep. 349 – Managing Expectations (Two Words When I Saw Plymouth Rock)

September 23, 2024

A recent “ice cream” incident at a restaurant got me thinking about my immediate reaction when I first saw Plymouth Rock in Massachusetts. Spoiler alert: my two words were, “that’s it?” In this episode, I talk about managing expectations as a deliberate communicator.


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