The highlight of this episode is Elisabeth’s interview Richard Sheridan of Menlo Innovations. Richard returns to the cafe having just published his second book, Chief Joy Officer. He is proving that joy and success can coexist in corporate work life,…

In this episode of the Just-In-Time Cafe, Tracy interviews PEX Conference Award Winner Shane Wentz, former Global Director of Continuous Improvement at Radial! In our Survey Says segment, we’ll discuss the results of this-month’s poll and the answer is...

For Today’s Special we’ve got Elisabeth’s interview with Karyn Ross to discuss her new bold new book, How to Coach for Creativity and Service Excellence! With our Appetizer of the Day, QIMacros, we’re continuing our series where we review popular chart...

Check out Today’s Special to hear Tracy’s interview with Mojgan Amini, the Director of Process Management & Continuous Improvement at UC San Diego! For Survey Says, we’ll reveal what listeners like about the podcast and launch a poll to find…

Today’s Special is Tracy’s interview with David Umstot who wrote the Lean Playbook for the Construction Industry! For our Appetizer we’ll continue our series about charting, graphing and statistical software by reviewing Minitab,

For those of you in the U.S., have you had it with turkey, stuffing and cranberry sauce? Even those of you who didn’t just experience a food coma, you’ll appreciate the all-new menu here at the cafe. Today’s Special is…

For Today’s Special Tracy interviews Alicia Saake of Feeding San Diego – a great organization applying process improvement to help people in need. Next we’ll discuss the results of our latest poll and get some insight about how organizations view…

We’ve got a great menu brimming with brain food! In Today’s Special, it’s Tracy’s interview with Jeff Konstanzer and Carlos Vallejo of Costco. For this episode’s Appetizer we’ll cover an app that lets you know if anyone is paying attention…

In this awesome episode, Elisabeth interviews Kelly Hardee Wheeler, the trombone-playing Lean Six Sigma Black Belt who’s helping to make Army hospitals safer, better and more accessible. In this month’s poll we find out how long it takes Green Belts…

Today’s Special highlights our southern friends Tracey and Ernie Richardson — The couple who started their work life at the first Toyota Plant in North America and wrote a book about it. Today’s Appetizer is the opposite of an app…