Sales Gravy: Jeb Blount
Problem Solvers are the Champions of the Business World
Problem solving is a character trait. It is an internal belief and value system that manifests itself outwardly through your actions. Of course, like many human relationship skills, the process of solving problems is simple. Actually doing it is the hard part.
It begins with internalizing problem solving as your core philosophy adopting the belief that problem solvers are the champions of the business world. This is a conscious decision that only you can make. It is a decision to let go of your agenda, your needs and wants, and instead focus your time, attention, and emotion on serving others. It is a decision to put your customer first.
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