I don't remember where I found the eleven words that changed my sales career. I think I may have stumbled on them in a newsletter or magazine I subscribed to back when newsletters were mailed rather than emailed. What I do remember is the words instantly resonated with me. I cut the blurb out of the newsletter and taped it over my desk where I would see it each day. It was always the last thing I looked at before I hit the streets to go on my sales calls. Those words became my mantra. They kept me focused and they made me rich. (Get more free resources at http://www.JebBlount.com)