Creating user guides that users love to use can be a challenging task. Not only do you need to master technical writing, but you also need to be familiar with designing, visualising, usability principles, legal stuff, and good old-fashioned psychology. The IEC/IEEE 82079-1-2019 Standard on Preparation of Information for Use provides guidelines that help you create better instructions. If you want to create happier users and make sure that you fulfill market, legal, and regulatory obligations, applying this standard is an absolute must.

In this podcast, I am interviewing Sven Ring, who has been part of the committee that developed the 82079 standard. Sven talks about how an international and interesting group of people has developed a standard that helps anyone who wants to create user instructions. Sven Ring is a technical documentation and information expert. He currently works for a Chinese wind turbine manufacturer. Sven has 34 years of experience in technical communication.

Listen to the interview below and make sure to subscribe to the INSTRKTIV’S INSANE INSTRUCTIONS SHOW on your favourite podcasting platform. You can find the free transcript of this episode on my website as well.

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