Laurie McGraw is speaking with Inspiring Woman Joanne Mizell, Chief Operating Officer of the Phoenix based Banner-Aetna Payvider joint venture. Decades as a healthcare executive still did not prepare Joanne to navigate the system when her husband was diagnosed with cancer.  Thankfully, his health has improved but care delivery remains complex.  When presented with the opportunity to lead a new model of care delivery, Joanne leapt at the chance, leaving retirement behind.

Hear Joanne talk about:

Banner|Aetna:

• A joint venture where the payer and health system align with shared goals and interests.
  
• Changing from an adversarial approach to collaborative teamwork required significant investment in culture change.