The MOD Report

The MOD Report


Latest Episodes

Special Report – COVID19 and the American Workplace Mandated Sick Pay and Wages
March 26, 2020

If you work for a small employer, you may not be entitled to received Paid Sick Leave under the new Families First Coronavirus Response Act. Conversely, small employers must understand how to mitigate their liability should they choose not to provide ...

Special Report – CoronaVirus Response Act is Law | How to Manage Remote Workers
March 19, 2020

President Trump signed into law the Coronavirus Response Act on March 18, 2020. The law becomes effective in 15-days. The Act amends and expands FMLA on a temporary basis and provides emergency paid sick leave for employers with less than 500 employe...

COVID-19 and Mandatory Benefits for Employees
March 16, 2020

The Corona Virus (COIVD-19) continues to worry employees and employers alike. The Federal Government (and some States) have issued recommendations and guidelines expecting employers to comply. The U.S. House of Representatives passed the Families Fir...

Entrepreneurship and Women in Hospitality with Laurie Gray, Founder of The Pie Bar
February 29, 2020

Around 20% of small businesses fail in their first year and 50% don’t survive past five years. Not Laurie Gray, founder of the Pie Bar in Long Beach, California. In this episode, Dr. Giffen welcomes Laurie to the studio to discuss entrepreneurship an...

Accountability & Managing Small Businesses in California with Steve Sheldon of Epic Entertainment Group
February 07, 2020

Employee accountability and knowing how to navigate the legal climate in managing a California business is vital to the success of any organization. In this episode, Dr. Giffen briefly discusses what it takes to hold an employee accountable. Then,

A Culture Of Trust And What Poor Management Looks Like
January 23, 2020

Businesses fail to make good leadership hiring decisions 82% of the time. In fact, only 1 and 10 leaders on your team are considered "great." Why? It's because an assumption is made by leaders that all people should be promoted simply because they "...

A Gen Z Perspective Of Hospitality Education, Is It Worth It? With Amber Michael
January 13, 2020

First, Dr. Giffen rants about the serious price for poor leadership in hospitality. Then, Amber Michael, an Executive Meetings Manager at a resort in Huntington Beach, California provides a Gen Z perspective about hospitality education today.

Your Organizational Culture Stinks: Let’s Fix That!
December 28, 2019

Organizational culture in the hospitality industry is broken. Listen to this episode to learn how abusive supervision hurts culture. Poor organizational culture fosters disengagement, low productivity, and even smaller profits.

Your Organizational Culture Stinks: Let’s Fix That!
December 28, 2019

Organizational culture in the hospitality industry is broken. Listen to this episode to learn how abusive supervision hurts culture. Poor organizational culture fosters disengagement, low productivity, and even smaller profits.

Why You Are Losing Millennial Guests with Elliot Ammon
December 15, 2019

In this episode, Dr. Giffen first rants about abusive supervisors in the hospitality industry and its impact on organizations and the bottom line. Then, a long-time friend and millennial, Elliot Ammon is in the studio to discuss his perspective (from ...