In 2012, John James and Lauren Cato Robertson started studying with Influence Ecology to develop their massage therapy business and now co-own the Academy where Lauren first trained. Their journey underscores many of the lessons that come with first expanding, then scaling their business. As John James says: It’s been pure joy and frequent discomfort.

In this interview, you’ll hear a very transparent view of what it’s like to start and grow a successful and expanding business. We first interviewed the business partners in May of 2017, where they spoke about the early days of working together and going from generalists to specialists. Now, you’ll hear how they’ve continued to transact powerfully and thrive.