Consumers who once appreciated two-day shipping, have now come to expect next-day and often even same-day delivery. In order to keep up, shippers have reinvented their supply chains with better technology, more comprehensive data, and revised reverse logistics processes to help improve customer satisfaction. Jim Dempsey, National Sales Director for Panasonic, explains how these tools can help make the shipping process easier for consumers in 2020 and beyond. FOR MORE INFORMATION:   https://na.panasonic.com/us WANT TO RESPOND TO THIS EPISODE? Call our Dialog Line: 888-878-3247 DOWNLOAD THE NEW INBOUND LOGISTICS APP featuring the 2019 Logistics Planner! Available on iTunes and the Google Play Store: http://bit.ly/ILMagApp   http://bit.ly/ILMagAppGoogle  Are you a #logistics Thought Leader that would like to be featured on the Inbound Logistics Podcast?  Connect with me on Twitter:  @ILMagPodcast Email me: podcast@inboundlogistics.com   Connect with Inbound Logistics Magazine on LinkedIn: www.linkedin.com/company/inboundlogistics Follow us on Twitter: www.twitter.com/ILMagazine Like us on Facebook: www.facebook.com/InboundLogistics Catch our latest videos on YouTube: www.youtube.com/inboundlogistics   Visit us at www.inboundlogistics.com