Justin Sisemore, Andrea Jones, and Mary Maloney discuss the importance of passion, integrity, and service in building a business. Justin emphasizes the need for a servant's heart and the value of creating a culture that supports both employees and clients. Andrea highlights the significance of passion, integrity, and business development, noting that responsiveness and proactive customer service are crucial. They also discuss the role of technology, particularly AI, in enhancing efficiency and reducing costs. The conversation underscores the importance of resilience, adaptability, and continuous improvement in maintaining a successful business and service culture.