Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Site metrics gives insight about the skills people want The other day I looked at site metrics for my two sub-projects: API documentation and Simplifying Co

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. About the Census Survey Researchers at Concordia University (including Saul Carliner) are conducting a “Census of Technical Communicators.” The survey takes

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Here’s a summary: In any documentation scenario, there are usually at least two competing stories: the company’s story about their product, and the user’s s

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Here’s a summary: In any documentation scenario, there are usually at least two competing stories: the company’s story about their product, and the user’s s

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Here’s a summary: Highly technical material often becomes incomprehensible due to the unfamiliar terminology that’s simply part of the technical domain. Rea

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Journal article we discuss The journal article we discuss is Reflections on Research: Examining Practitioner Perspectives on the State of Research in Techni

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Here’s a summary: Highly technical material often becomes incomprehensible due to the unfamiliar terminology that’s simply part of the technical domain. Rea

Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Journal article we discuss The journal article we discuss is Reflections on Research: Examining Practitioner Perspectives on the State of Research in Techni

You can listen to the podcast here: Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Here are a few questions we cover during the podcast: Should tech writers do user testing and research, or is this produ

You can listen to the podcast here: Listen to this post: You can download the MP3 file, subscribe in iTunes, or listen with Stitcher. Here are a few questions we cover during the podcast: Should tech writers do user testing and research, or is this produ