In January I gave an API documentation workshop in Los Angeles, and I recorded the first section of the workshop. This section provides an introduction to APIs, including an overview...

I recently chatted with Anders Svensson about how Paligo, a cloud-based CCMS, is filling a niche in the CCMS market for complex documentation needs. Complex documentation refers to documentation with...

I recently chatted with Andrew Davis, a recruiter for API documentation positions in the San Francisco Bay area, about why it's so difficult to hire technical writers for developer documentation...

One comment I often hear from API workshop participants and other readers is that they want a more advanced API course. I've been thinking about what that more advanced course...

Arnaud Lauret, also known as the API Handyman, recently published a book called The Design of Web APIs. In this podcast, I chat with Arnaud about his book, specifically exploring...

In this podcast, I talk about how to deal with project overload, specifically covering strategies to manage tasks. Scrum is one framework for dealing with project work by allowing you...

In this podcast, I debunk 10 myths about API documentation. For example, some myths are that only engineers can write API docs, or that you have to write API docs...

I recently gave a presentation on technical communication trends to the STC Puget Sound Chapter in Seattle, Washington, on May 21, 2019. This is one of the better presentations on...

If you want a condensed, one-hour version of what I cover in my API documentation workshop, check out this crash-course video.

Corporations often expect tech comm academics to fashion their curriculums to suit corporate needs; in contrast, academic departments want to give students a safe space free of corporate agendas for...