Yesterday at Information Development World I presented “Perfecting the audio narration in instructional video.” Here are my slides and recording. Length: 50 min. Download MP3 (right-click and select Save As) Perfecting the audio narration in i

Yesterday I presented “Publishing strategies for API documentation” to the San Francisco STC chapter. Here are my slides and recording. Length: 60 min. Download MP3 (right-click and select Save As) Publishing strategies for API documentation f

Length: 26 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Scott Abel and Val Swisher, organizers for the Information Development World conference, about the technical writer’s role in the customer experience. The cus

Length: 30 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Scot Marvin, an API technical writer based in Oregon, about some introductory topics with API documentation. Topics covered in the podcast include the following: Th

Length: 30 min. Download MP3 (right-click and select Save As) In this podcast, I talk with Mary Linderman, a technical writer in Chicago who has been doing API documentation for the past couple of years, about her experiences in the API documentation spac

Yesterday I gave a presentation to the soap! conference group on creating code samples. Here’s the video recording: And here’s just the audio. (Note that the audio here is crisper than the audio in the video.) Your browser does not support the

A few months ago I gave a presentation to the STC Sacramento chapter on findability of help content. Here’s a link to the audio recording, slides, and other material: Your browser does not support the audio element. Download MP3 (right-click, then S