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【談判無所不在】「QOQ」賣萌?當季營收成長?跨世代溝通差異
有位年輕下屬發訊息詢問較為年長的長官,請示要呈交何種報表。結果收到長官回訊「QOQ」,年輕下屬以為這位長官想學年輕人賣萌,還發到臉書上抱怨一番。後來有網友回應,他才知道原來「QOQ」代表的是當季的營收成長。不同世代的下屬與長官該如何溝通才不會有誤區?當談判對象和自己不同世代的時候,又應該如何注意措辭用語?請聽劉必榮教授的分享!
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有位年輕下屬發訊息詢問較為年長的長官,請示要呈交何種報表。結果收到長官回訊「QOQ」,年輕下屬以為這位長官想學年輕人賣萌,還發到臉書上抱怨一番。後來有網友回應,他才知道原來「QOQ」代表的是當季的營收成長。不同世代的下屬與長官該如何溝通才不會有誤區?當談判對象和自己不同世代的時候,又應該如何注意措辭用語?請聽劉必榮教授的分享!