The new year is a great time to reflect and set challenging goals for the upcoming year.

1:03 -  Frustration defined

1:41 - So what should you do?

2:10 - The Improvement Cycle

2:27 - Phase 1: Assess!

3:15 - Phase 2: Realistic goals

4:27 - Phase 3: Set activities

5:19 - Phase 4: Get feedback

7:50 - Suggested books to read for 2013

8:04 - Book 1: Psycho Cybernetics by Maxwell Maltz

8:35 - Book 2: Think and Grow Rich