The HVAC Marketing Plan
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Understanding Your HVAC Brand Online (Podcast)
In 2021, Branding for HVAC companies isn’t the same as it was two decades ago. When it comes to creating exposure for your HVAC business, nothing fights more challenging for your company than your online brand. If you want to earn more clients (who doesn’t?), you’ll need to understand Google’s local search process and how people find your brand.
On today’s podcast, Jason and Nolen dive into some of the general strategies behind online branding. Be sure to listen in if your business has struggled to make headway in local search ranking! Keep an ear open for these essential tips too.
Tips for HVAC Professionals:
* Even Google needs help separating your business from others.
* The search engine uses E-A-T to gauge your brand suitability.
* Traditional advertising sees increasingly low ROIs.
* Many companies see zero brand visibility without a GMB listing.
* Google (currently) sees your website’s age as your company age.
The Makeup of Your HVAC Brand
What is an “online brand” for an HVAC company?
* The Domain Name (or .com)
* The Google My Business Listing
* All Company Reviews
* Blogging and Other Content Updates
* Branded / Direct Searches
* Citations
* Google Map Postings
* Social Media Accounts / Activity
Google examines all of these signals to determine the value (or suitability) of your online brand. Keep in mind; the search engine has thousands of similar business listings to sort through and hundreds of millions of related pages on top of those! So even the catchiest brand name can get lost in the overwhelming number of industry competitors.
Let’s break down these branding facets into three different categories: Identity, Ability, and Activity.
Establishing Online Brand Identity
Your Target Branding Tools
* GMB Listing
* Domain Name
* Citations
* Social Media (Accounts)
Despite popular opinion to the contrary, Google is not an all-knowing force of the industry. The search engine’s understanding is limited to the information that users provide. Google can’t produce data from anything.
So if you think that Google knows about your 3rd generation plumbing company and overwhelming client satisfaction rate, you might be dead wrong.
A Star Brand is Born
Google My Business Makes it Easier to Earn Traffic!
Most (if not all) company online brands begin with listings and citations. Physical location, company age, operating hours, industry type, service area, and other data paint an essential portrait of your business. You’ll want to provide this data to as many established citation companies as possible.
When it comes to local search, the ideal place to kick off your brand is Google My Business (GMB).
GMB listings are essential for appearing in local search results, but they also provide helpful interaction capabilities with potential clients via the Knowledge Graph tool. According to consumer research, 56% of search users who interact with your GMB listing use it to visit your website. Additionally, 24% use them to call your business directly (Statista).