What is burnout, and how can we prevent it?We're increasingly hearing about the idea of 'burnout', which the World Health Organisation has defined as a condition "resulting from chronic workplace st

What is Healthcare Coaching? If I say the word doctor to you in a medical, not academic, sense youll probably think of someone in a white coat with a stethoscope who makes medical assessments

How can businesses do the right thing? What does that even mean and why does or should it matter?What is Business Ethics? Business ethics used to be a case of dealing with things like bribery and

What happens when a surgeon decides to become an airline pilot? You get some amazing insights into mistakes, how they happen and what we can do to mitigate them.That surgeon and now pilot is my gues

What happens when companies outside financial services are required to comply with regulations such as AML (Anti-Money Laundering)? As we all know from our personal experiences of banks that want to v

Authenticity is often praised, and inauthenticity is criticised. We want people to be themselves. But what happens if the society were in isnt supportive or even hostile toward who we really are? Or

Whats the most effective way to manage cyber risk? The obvious answer is to have more sophisticated security systems. My guest on this episode thinks the answer is humans.Thats because behind ever

What determines the price of an item or service? How can we price things so that people want to buy them but also so that we feel its fair? Whether (like me) youre in business and have to sell, or y

What drives the choices we make, and how can we influence the choices that others make?On this episode, Im speaking to an expert in human decision-making. Richard Shotton is a behavioural science pr

How can we manage people who are doing creative work? On the one hand, letting someone do what they want feels incredibly risky. On the other hand, creativity requires a degree of freedom, experimenta