00:05 An optimistic attitude is a must-have for any business owner. But planning only for “best-case scenarios” can lead you into trouble. A single unfortunate incident can take away all you’ve worked to build.

  00:40 In many companies the annual benefits review meeting is a time-honored tradition. Groups of employees attend with colleagues to listen to a speaker and prepare to enroll. But group benefits meetings come with some serious drawbacks.

00:49 The importance of a well-developed employee training program can’t be overstated. Of course, all employees must be provided systems, equipment, and procedural training as part of their orientation. 01:19 Perhaps the most critical type of employee...

  00:42 Workforce planning is anticipating your organization’s future staffing needs, and identifying the steps needed to build that ideal workforce. Whether you’re expanding, maintaining, or downsizing, a workforce plan is an essential blueprint for m...

00:14 Several recent surveys show U.S. employees spending a mere 40 to 50 percent of their workdays engaged in job-related tasks. Fortunately, there are simple steps you can take to help employees avoid common productivity pitfalls. 01:01 First,

  Training Employees is Cheaper than Replacing Them 00:55 You may be tempted to think that employee training is just too costly. But this is pennywise-and-pound-foolish thinking, because turnover can cost you much, much more.

  00:39 Telephone screening is not an interview… think of it instead as a fact-checking exercise that bridges your initial resume review and the face-to-face interview. 01:10 Phone screens can also be used to sort unsolicited resumes that you’d like to...

  01:04 Your employees are your most important investment, and you want to reach a strong applicant pool in an efficient manner. In a tight labor market, you’re both buyer—seeking to hire a qualified candidate—and seller—looking to promote your busines...

  00:40 An easy way to understand the primary difference between job ads and descriptions is that a job ad is an external document, whereas a job description is an internal corporate document. 00:52 The function of a job ad is to attract candidates,

  00:52 Make sure you comply with the law. Most states have adopted the “employment-at-will” doctrine, which generally allows you to discharge an employee for any reason, or no reason at all, at any time and without advance notice.