With the threat of inflation, viruses, wars, and some regions of the world seeing a huge increase in the hospitality property business, this has been another in a series of peculiar years for our indu

Hotel restaurants and bars are a couple of the most important departments that can support a propertys overall sales and popularity but mistakes can be made.Here are 11 Useful Tips to Open a Wonder

How to fire an employee professionally, gracefully and safely is easier said than done.In this episode, I will share procedures to make this task straightforward.For a lot of us, knowing when

The hospitality property industry is highly competitive, and having an edge in the future will be imperative to be competitive.In this episode, I will describe all the courses at Keystone HPD to h

Many hospitality properties forgo proper employee training due to associated costs, but studies have shown that the return on investment (ROI) from training and development of employees is a no-braine

The last two of years, hotel employee retention has been a nightmare.In this episode, Ill explain how to improve your employee experience while elevating your guest's satisfaction.In the last

The Great Resignation. The Big Quit.Whatever you want to call it, its here, its real, and the hospitality industry has been hit harder than just about any other industry.Im going to share 6

How do you find great employees? Employees, that share your philosophy, will care about your guests, and have excellent attention to detail? I will explain how to make recruiting the right hotel e

Employee turnover in the last couple of years has been chaotic, and if it has been happening to you, you are losing money. Heres why hotel employees quit and how to turn things around.Turnove

Every hotel can have a different style, some traditional others more modern.In this episode, I will share 20 websites to get furniture ideas for your hotel.This episode is going to be short bu