Almost every healthcare organization struggles with achieving a 360-degree view of its patients’ healthcare experience. - Even if you have a full grasp on how patients interact with your system, it’s harder to see the hundreds of other interactions th...

If you’ve ever tried to implement a minuscule change in an office, you know that people don’t always respond well to new things. “I hate the new snacks in the break room,” you’ll hear people saying in the halls. “What was wrong with the old one?

Short-term readmissions are a frequent and costly contributor to healthcare utilization. Readmissions among Medicare patients cost billions in healthcare dollars, and those costs are expected to increase in the next decade. -

The average American checks his or her phone 2,617 times a day. Whatever that says about the future of social interactions, it almost certainly means that digital healthcare experiences – texting your doctor,

Have you ever sat down with your grandparents, or other "more seasoned" folk, and talked about the the good old days? If so, chances are they've mentioned how everybody today is "in such a hurry." And it's true. We are in a hurry.

Mentoring is more than just an expert teaching a student, it’s a method of education that allows a deeper level of learning and understanding for the client-side team. The best healthcare IT consultants understand how critical this skill is,

Does my client want to extend? Is my resume up-to-date? What do I want to do next? If you're a consultant, these are just a few of the questions that should be floating around your head as you reach the end of your current contract.