We continue our discussion of patient engagement with a look at Epic MyChart. In this video, Nordic consultant Andrew Nordmeier talks about the benefits of using MyChart and how to get clinicians and patients to take full advantage of it.

Andrew has experience working with Meaningful Use of MyChart at a variety of clients and offers up some helpful insights that he's learned. He discusses what patient subsets provide unique challenges for MyChart buy-in and what solutions are available.

NOTE: We edited out a little from this conversation as this was recorded before the final Meaningful Use ruling.

Show Notes
[00:00] - Introduction
[01:20] - What are some strategies you've used to increase patient engagement?
[02:25] - What are some barriers to getting Epic’s MyChart up and running?
[03:30] - How have you overcome barriers to clinician buy in of MyChart?
[04:28] - Overcoming patient barriers to MyChart
[07:05] - Working around language barriers with MyChart
[08:18] - How do you handle the homeless population?
[09:35] - Advantages patients find with Epic’s MyChart
[11:45] - Benefits of Epic’s MyChart to the physician

If you'd like to talk more about how you can improve patient engagement, please contact us. We'd enjoy the conversation.