Heidi Harris Show

Heidi Harris Show


#423 What’s happening to Vegas?? Guest: Scott Roeben, “Vital Vegas”

May 21, 2025

Is Vegas still a value? What’s really happening with visitorship, F1, and the perception of Vegas as a value?

Scott Roeben, purveyor of @VitalVegas and VitalVegas.com, joined me for an update on Vegas. We talked about who’s coming to Vegas and why, sexual harassment culture in casinos, and more!

Book Scott mentioned: “Addiction by Design” https://www.amazon.com/Addiction-Design-Machine-Gambling-Vegas/dp/0691160880

Scott posted this list in 2018, and it still holds true. These changes would go a long way to making things better:

“MAKE LAS VEGAS A VALUE AGAIN”

*We’ve heard you and we want you back.

*We’re done sacrificing your long-term goodwill for our short-term gain, and we’re ready to make dramatic changes to prove we deserve you, your time and your business.

*Here’s how we’ll do it, starting today. Because with each passing day people just like you are deciding not to visit as often, or at all. Enough is enough.

*First, we’ll roll back parking fees. We screwed the pooch on that, and we apologize.

We’re also doing away with resort fees. Your room rate will go up a bit, but we’re done playing that game and Vegas room prices will continue to be some of the best values anywhere.

*Our pledge is simple: No more convenience fees, processing fees, CNF charges, venue fees and tap water fees. No, really, that was a thing. Sorry.

*In our casinos, we’re done changing the rules to squeeze every last penny out of you.

We’re doing away with 6-to-5 blackjack and triple zero roulette, for starters. We’re doing it whether or not you know why those things are bad for players, because Vegas needs to get back to being Vegas.

*Oh, and this straw ban is horseshit. We’ll find better ways to help the environment than annoying every customer who orders a cocktail.

*These are just a few of the things we’re changing to win you over all over again.

What happens in Vegas has never stayed in Vegas, and when you talk about us, we want you to say nice things.

*We’re not claiming Las Vegas will be cheap. It costs money to build shiny new things.

But we’re committed to providing value.

*Every day, we’re going to treat you like a person, not a number. We want you back.

We promise to listen more, nickel-and-dime less, and we’re fully prepared to ride the asses of those who don’t get why these changes are vital to making Las Vegas great, and a great value, again.

VITALVEGAS.COM

Casino Movie ending :

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