Engage academia and hospitals with patient family advisors. Not rocket science, not window dressing. Basic stuff, yet a challenge. With James Harrison at UCSF.

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Episode Notes
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Contents with Time-Stamped Headings
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Proem 00:53. 1

Introducing James Harrison 02:30. 1

Eyes open to engagement in research 05:16. 2

PFAC Patient Family Advisory Council 09:43. 3

Partnering with communities 12:37. 3

Recruiting PFAC members 15:10. 4

Recovery plan 18:29. 4

Back to basics 22:15. 5

Computerizing decision support 26:28. 6

Involve stakeholders early 31:01. 7

CDS Connect 32:20. 7

The elephant in the room 36:41. 8

Reflection 39:56. 9

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Credits
Music by permission from Joey van Leeuwen, Boston Drummer, Composer, Arranger

Sponsored by Abridge

Thanks to these fine people who inspired me for this episode: Libby Hoy, Lisa Stewart, Beverly Rodgers,  Tracy Carney, Maureen Fagan, Crispin Goytia-Vasquez, Brendaly Rodriguez, Beverly Rogers, Norah Schwartz, Freddie White-Johnson, Neely Williams Umair Shah, Matthew Hudson, Gwen Darian, Libby Hoy
Bio
James Harrison's career has focused on research and quality improvement efforts that seek to improve the delivery and experiences of healthcare for people who have been hospitalized. He joined the UCSF Division of Hospital Medicine (DHM) in 2012 and is an Assistant Professor of Medicine. Before UCSF, James was based at the Surgical Outcomes Research Centre (SOuRCe) at the University of Sydney and Royal Prince Alfred Hospital in Australia. It was in Sydney that James completed his Masters of Public and PhD.
James is an inaugural Scholar of the Learning Health System K12 Career Development Program funded by the Agency for Health Research & Quality (AHRQ) and the Patient Centered Outcomes Research Institute (PCORI). This Program supports scientists who conduct patient-centered outcomes research within learning health systems in order to help accelerate the translation of research and evidence into practice. His K12 focuses on research and training that supports the goal of creating age-friendly care transitions of older adults using telehealth technologies. 
In addition, James' growing area of research interest and expertise relates to engagement science. He has a completed a number of PCORI-funded studies seeking to explore, and describe, the methods and best practices of engaging patients and caregivers as partners and co-investigators in research and quality improvement. He has applied his research to practice and now leads two Patient & Family Advisory Councils (PFACs) – the first for a national research collaborative (www.hospitalinnovate.org) and the second for the DHM. These PFACs ensure patients and caregivers are central to research and quality improvement efforts. James is also a member of the PCORI Patient Engagement Advisory Panel and is an ...