In this latest episode, Kevin Appleby is joined by Susana Serrano-Davey, a renowned speaker and expert in personal development, to delve into the pervasive issue of confidence challenges that many individuals face in both personal and professional settings. This episode is particularly insightful as it addresses the unique hurdles that women often encounter regarding confidence.

Susana brings a wealth of experience and knowledge to the table, offering practical strategies to combat symptoms of low confidence, such as self-doubt and negative self-talk. She emphasizes the critical role that body language, voice modulation, and choice of words play in projecting confidence and credibility, especially in virtual communication environments which are becoming increasingly prevalent.

Throughout their discussion, Kevin and Susana share actionable tips for improving one’s virtual communication skills. They highlight the significance of maintaining eye contact, even through a camera, and using appropriate gestures to reinforce messages. Additionally, they discuss techniques for recomposing emails to ensure they convey confidence and professionalism.

Key topics covered include:

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• Confidence challenges, particularly among women in the workplace
  
• Susana Serrano-Davey’s personal experiences with lacking confidence and overcoming it
  
• Strategies for dealing with moments of low confidence, such as addressing negative self-talk and body language
  
• Improving confidence in virtual meetings through preparation and self-reflection
  
• Building confidence and self-awareness through tools like journaling and strengths-based assessments
  
• The importance of self-acceptance and a balanced self-assessment in overcoming confidence challenges
  

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• Susana Serrano-Davey on LinkedIn
  
• Kevin Appleby on LinkedIn
  
• GrowCFO Mentoring
  

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• 0:00 – 0:11: Introduction to GrowCFO
  
• 0:11 – 0:41: Welcome and introduction of Susanna Serrano-Davey
  
• 0:41 – 2:21: Susanna’s personal example about confidence
  
• 2:21 – 3:29: Discussion on the perception of confidence
  
• 3:29 – 4:57: Confidence challenges in both men and women
  
• 4:57 – 7:28: Dealing with lack of confidence and being brave
  
• 7:28 – 8:06: Mention of Katherine Clark and “Feel the Fear and Do It Anyway”
  
• 8:06 – 9:07: Symptoms of lack of confidence
  
• 9:07 – 11:01: Language and body language as symptoms
  
• 11:01 – 12:19: Addressing symptoms through body language and voice
  
• 12:19 – 13:26: Online meetings and confidence tips
  
• 13:26 – 14:52: Using podcasting to improve speaking confidence
  
• 14:52 – 15:56: Preparation and improvisation
  
• 15:56 – 17:08: Neuroplasticity and positive thinking
  
• 17:08 – 19:00: Personal reflection and balanced confidence
  

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