Procrastination. Hesitation. Dread. Fear.  They’re all employed whenever managers don’t want to have the difficult – we’re calling them – crucial conversations.  Hiding is tempting. Sometimes we sur

  Do you know what a poor relationship looks like?  I can tell you. They don’t want to help. They don’t care. They are uninterested in what you are trying to achieve.  That alone should tell you why r

  Cheryl De Leon serves as Deputy City Manager over Airport, Audit Services, Budget, Communications and Marketing, Downtown, Community Services, Finance/ Human Resources, Information Technology, Libra

  A lack of trust is very evident. Nothing serves as a more solid footing for effective leadership.  What does it mean to trust? In a word, “confidence.” It’s an assurance we feel about somebody’s cha

  Compassion is the high point in our leadership recipe. Simply put, compassion is a focus on others. That’s congruent with our definition of leadership… A focus on others, influence and doing for oth

  A lack of understanding is never an advantage. Now armed with facts, figures, and other forms of knowledge, leaders need to use that knowledge in making wise decisions. That’s impossible if we don’t

  The 3rd leadership ingredient is knowledge. Leaders today face unprecedented challenges with knowledge. We’re smothered with data, numbers, intel and other forms of “knowledge.” But we’re also chall

  Steve Dye is the City Manager of Grand Prairie, Texas, the 15th most populated city in Texas. Today, he joins us to discuss his experiences, insights, and wisdom in city government leadership. We al

  Curiosity may have killed the cat, but it built the extraordinary leader. The quality of our questions determines the quality of our leadership – and most other positive things, too!  Curiosity may

  Humility is the first and most essential leadership ingredient. Without it, everything else fails.  Bosses and leaders may be one and the same, but they may not be. Every boss is a leader (they’ve g