Performance Matters Podcast

Episode #142: What L&D Pros Need to Know about Technical Documentation
In this episode, we’re diving into the world of technical documentation—a topic that, while best known in the industrial sector, can have a huge impact in learning and development across all industries.
Technical writer and instructor Stephen Harnden joins host Michael Thiel to discuss when and how L&D professionals should incorporate technical documentation into their training programs. He also shares advice on how the L&D team can optimize collaboration with technical SMEs and frontline workers.