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Technical documentation is a continuous improvement project. This is not a one-time deal.
Stephen Harnden

In this episode, we’re diving into the world of technical documentation—a topic that, while best known in the industrial sector, can have a huge impact in learning and development across all industries.

Technical writer and instructor Stephen Harnden joins host Michael Thiel to discuss when and how L&D professionals should incorporate technical documentation into their training programs. He also shares advice on how the L&D team can optimize collaboration with technical SMEs  and frontline workers.