"We've always done it this way" is the most dangerous phrase in business. How can leaders adapt and thrive? 

In this compelling episode of Get Unstuck & On Target, host Mike O'Neill sits down with Luke L'Heureux, COO of restaurant chain CentraArchy, to explore why putting people first is the key to success in today's rapidly changing landscape.

With over 25 years in the hospitality industry, Luke shares hard-won insights on leadership, including:

- Why creating a "guest for life" mentality is crucial 

- The importance of empowering employees to have a voice

- How to instill an ownership mentality in your team

- Why focusing on how people feel is more important than price

Luke also shares the incredible story of how CentraArchy navigated the Covid crisis, making tough decisions to emerge stronger than ever. 

Through it all, Mike expertly guides the conversation, drawing out wisdom that will benefit leaders in any industry. 

Whether you're a seasoned executive or an aspiring entrepreneur, this episode is packed with practical tips and inspiration for building a thriving, people-centric business. 

Don't miss this episode on modern leadership from two industry veterans at the top of their game.