We are meeting with Paula Hope, the President of Booked Solid.  Paula helps business professionals, and their teams, create the revenue they deserve.  Through the strategic development of a referral/personal marketing plan which includes online activities, Booked Solid business professionals learn to create, manage and leverage their social capital (their personal good will) into a system that will grow their revenue for themselves and their firms.Paula consults and develops referral partner programs within progressive corporations who really want to get serious about creating high quality referrals for their organization. Paula is the author of Stop The Saboteurs: Conquer Negative Thoughts that Hurt Your Revenue and Your Brand.  In Part Two, we play a clip from our popular Great Quotes in Franchising podcast