Eric and Angel discuss training the training dept. with Jim Hopkins. Susan Butler shares her expertise for advancing your career. Other topics: the Responsiveness problem, and marketing for the extremely shy.

Eric and angel speak with Joan Craven and Dana Hall

Angel and Eric discuss how to apologize appropriately, the changing face of business in social media, top 5 myths of starting a business and how to behave in a coffee-shop office.

Angel and Eric speak with Angie Austin about the topic of overcoming unexpected work challenges. Michael Russo discusses multiple revenue streams, and Sean Mize discusses how to sell information online.

Angel and Eric discuss how to develop your public speaking. Then they interview Ron Kaufman about how to receive great customer service - and Dave Carroll, author of United Breaks Guitars - the power of one voice in a social media world.

Eric and Angel welcome Chris Coughlin of the Revenue North Small Business Summit and Dinah Snow

Eric and Angel speak with James Fischer of the Growth Curve Institute

Angel and Eric welcome Krystal Woodbury and Chris Kaiser.

Angel and Eric welcome phone calls from around the country of great customer service.

Eric and Angel take your calls of great customer service.