Eric is joined by Diana Smith, and together they take your calls of great customer service

Today's Topics: Ellen Rohr - How much should I charge? Don Mitchell - Lower costs by 96% Jeff Zettle - Start an online revolution Eric and Robert Grieve - More customers, more money, more often

Today's Topics: Eric and Robert - 2013 Predictions Susan Baroccini-Moe - Business in your Blue Jeans Richard Esper - Customer service in the restaurant industry John DiMarco - Marketing in a difficult economy

Today's Topics: Niki Pfieffer - Steps to rapid growth Phil Eastman - Leadership Strategy for the new year Eric Reamer - Essential Web Design Hope Gibbs - PR Success steps

Today's Topics: Walt Wilson - My Individual Bank Michael Russo - Social Media Marketing Eric Merhout - Process Pink Merchant Services

Angel and Eric celebrate the NON-end of the world with listners calling in to share stories of great customer service.

Angel and Eric celebrate the NON-end of the world with listners calling in to share stories of great customer service.

Today's Topics: Jerry Brown - Create Surprise John DiFrances - Business Innovation Sandy Costa - Finding Joy Sigrid Wilshinsky - 18th Century Job Seeking

Today's Topics: Gary Patton - Stepping up to an On Purpose Life Eric and Angel - Trends in Technology Vicky Oliver - Office gift giving

Today's Topics: Adam Hommey - Thriving regardless of the economy Dr. Woodruff Johnson - Why finances are so stressful Ben Newman - Success and balance Deborah McLoughlin - Giving your employees permission to be brilliant