Tune in for a compelling conversation with Jen Perez, EFR's Call Center Manager, as she shares her dual experience of providing direct care to at-risk populations and seeking support to manage the demands of her role. Jen opens up about the rewarding yet challenging nature of her work and the secondary trauma that took hold, highlighting the critical moment when she realized the necessity of self-care to continue caring for others. In this candid discussion, she reflects on overcoming secondary trauma, the importance of mental health support for caregivers, and the life-changing impact of professional support in developing resilience.

Learn more about your EFR benefits: https://efr.org/how-we-help/work/

Listen to Jen's other favorite podcast, New Heights: https://www.youtube.com/@newheightshow