Emerson Automation Experts

Emerson Automation Experts

Podcast: Driving Reliability Improvement Gains

March 26, 2019

Dave Buttner

Emerson's Dave Buttner joins us in this FIRSTHAND Operational Certainty in a Pod podcast as a follow up to our earlier 5 Questions for an Emerson Expert podcast with Dave.

In this podcast, he shares some of the drivers, challenges, and methods of sustaining reliability improvements for better business performance.

We hope you'll enjoy this episode and will consider subscribing to the whole FIRSTHAND: Operational Certainty in Pod series on your iOS or Android mobile device.

Jim: Hi, this is Jim Cahill and welcome to another edition of FIRSTHAND Operational Certainty in a Pod. Today I'm joined by Dave Buttner who's a Business Development Director for Emerson's Operational Certainty Consulting practice. And Dave has a project management professional and certified maintenance and reliability professional certifications. So Dave, what are common concerns you hear that drive manufacturers to pursue help with reliability improvement initiatives?

Dave: Jim, typically, in the economic state that we're in right now, where, you know, we've seen a pretty extensive growth for many months, if not many quarters, a lot of our customers are kind of tapped out in terms of their capacity. So, they're pretty much...they can pretty much sell anything they can make and so that it creates a situation where it's pretty simple for them to see that if they can make more with the same capacity, a level of capital equipment, then they can make more money. I mean, I don't think that's rocket science there. That is something that really helps drive a great deal of demand for Emerson's products and services. And also, we think, you know, it helps drive demand towards our services because we can help our clients make good decisions about criticality, where they should be deploying their technology investments or condition monitoring and their production optimization technology investments.

So, really, the hot economy I think helps drive it and it doesn't always have to be in other different cycles, obviously to the economy. And sometimes in a slower economy, you know, a lot of manufacturers are trying to produce on fewer shifts. So, they're trying to kind of control their variable costs, which means that reliability is, once again, very important because instead of running 7 by 24, every day of the week, every hour of the day, they may be running maybe just 2 shifts a day, 5 days a week. And that means that they need to get a certain production level of it. So, reliability is always important, I think that the taste for reliability products and services, you know, does have an epic flow to it.

Jim: Yeah, that's interesting that in the economic conditions we're in now there's lots of levers that people can pull to improve performance and just given the current state,...