This episode is part 2 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies.

The seconds question is: Who is our customer?

In this episode, we will unpack that question and discuss it's application to the janitorial industry.

elitebsc.com