Christopher Whitelaw - Commercial Disputes Management Centre

Christopher Whitelaw is the Founder and Principal of the Commercial Disputes Management Centre, Sydney. He is barrister, arbitrator and accredited mediator with over 30 years of experience is managing and resolving commercial disputes. He has been a member of the Law Council of Australia’s Access to Justice Committee for over 10 years. The Commercial Disputes Management Centre was established to help SMEs (small businesses) manage and resolve their disputes without being threatened with litigation and big legal costs and without damage to important business relationships. It caters to all types of commercial dispute with the assistance of a wide range of strategic alliances partners. Its approach with every dispute is to contain the dispute, effectively manage it and resolve it quickly without resort to litigation if at all possible.

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Christian d’Astoli - CrossFit Athletic City

Been in the fitness industry for 8+ years.
Opened CrossFit Athletic 3 years ago on the Northern Beaches with good friend Paul Walton, and recently opened CrossFit Athletic City on Clarence St, our second location.
Training people is my passion and I love to see clients achieve things they thought impossible.
Believe in constantly developing my knowledge so that I can be the best trainer/leader possible.
Competed at CrossFit Games in 2012 as part of the CrossFit Athletic Affiliate Team.

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Odile  Faludi - Odile Faludi

Odile Faludi is a cold calling specialist but she hates the words “cold callingâ€. Odile says, it is all about “Starting a Customer Conversation.†When you have the right mindset the dialogue flows differently.

Odile Faludi has worked in the not-for-profit, real estate and the management consultancy space for the last twelve years. She has a proven track record of opening doors of C-suite level executives in the top 200 companies in Australia. In 2011, with her fearless approach she successfully facilitated a small team of management consultancy experts to secure a million dollar deal with a large Australian financial organisation. Her initial entry point was a cold call.

Odile runs one day workshops in Sydney teaching Business Development Consultants, Start-up Entrepreneurs and Sales teams how to initiate client conversations. The program covers lead generation tips, social media and smart calling ideas on dialogue. The focus of her program is on kickstarting client conversations and getting past “hello†and securing many new sales appointments. What has taken Odile twelve years to learn she generously shares in five hours with practical advice. The content of her communication course is not just for telephone calling but useful in meetings and can even be taken to the boardroom. It covers emotional intelligence and crucial conversations techniques.

Odile believes the greatest constraint of any business is getting new business. Research shows irrespective of what type of business you are in, whether it is services or product based everyone has a “need†to call new prospects. Business development appointments can make the greatest contribution to profitability. Relying purely on your existing customer base will not build a business. The sales net must be thrown much wider. Without conversations there are no sales!

Odile is a passionate freelance writer and her natural love of words freely complements her course.

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