The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices


Should Dental Assistants be Cleaning Teeth?

February 22, 2019

A hygienist asks why so many offices are allowing dental assistants to clean children’s teeth. She is frustrated seeing kids who have had cleanings but still have plaque, calculus and more on their teeth. What can be done about this? Of course Rich and Dave get into a nice discussion about this topic with an interesting answer. Then of course we do the call of the week, which is being stepped up to a new level in Season Two! Witness what happens when a simple question is asked such as “Do you see children in your practice?” If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!

Should Dental Assistants be Cleaning Teeth?

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The Dental Practice Fixers Podcast is brought to you by the Madow Center For Dental Practice Success. To find out how we can help increase the success of your practice, check out madow.com  or call us at 1-800-258-0060.
Dr. David Madow: Welcome to the Dental Practice Fixers Podcast. I am one of your hosts, Dr. David Madow and this is the beginning of season two and I just want to before I bring my brother Rich in just for one quick second say, thank you so much for the success that you have given us in season one. Our idea was to kind of come out with this podcast, it is a little bit different than all the other ones out there because let's face it, there are a ton of other ones out there, when Rich and I just want to do something a little different, a little better, a little more interesting and bottom line is we really want to help you in your dental practices and season one I think was a huge success and we did exactly what we wanted. Season two is going to be even better maybe crazier but we'll find out in a second as I bring my brother, my co-host, Dr. Richard Madow right into the show.
Dr. Rich Madow: Hey everybody in podcast land. Well, I just got to tell you Dave, I know we’re both so excited to start season two of the Dental Practice Fixers and we really, really, really appreciate the comments that you have given us throughout season one. So, thanks to our podcast listeners; for others we've gotten mostly favorable comments, we got a few crackpots with some nasty comments but we love those comments too. We delete them immediately but we still love them.
Dr. David Madow: It just means people are listening, so that's okay with us.
Dr. Rich Madow: Can’t please everyone.
Dr. David Madow: That’s exactly right.
Dr. Rich Madow: What we also got was a lot of questions and one of the things we'd like to do in season two is concentrate a little bit more on questions from our podcast audience. So, we'll be getting to a lot of the questions, still be doing our secret shopper calls of course.
Dr. David Madow: Which by the way, it seems to be like one of the most popular parts of the show. So, we cannot get rid of that.
Dr. Rich Madow: There's no way no way and if you haven't heard it yet, please check out the special episode. Maybe you'll want to call it a bonus episode, it was released fairly recently where it's nothing but some of the best calls from season one, some of the best secret shopper calls from season one of the Dental Practice Fixers podcast. So be sure to check it out. Thanks for all the 5-star ratings and telling your friends and all those great things that help keep the lights on as they say.
Dr. David Madow: Yeah, I got an idea by the way Rich, if there's any way possible let's crank up the calls a little bit for this season.