The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices

The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices


Likeability – Season 1 Episode 02

July 16, 2018

How likeable are you?
It seems as though the more likeable you are as a dentist and as a human, the more successful you will be. In this episode we share some great techniques on how to get people NOT to like you. Then you decide and take it from there!
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Dr. David Madow: Hey there and welcome back to the Dental Practice Fixers, I am your co-host Dr. David Madow. In this episode two, thanks so much for being with us, actually it’s a fairly new podcast. Well of course its episode two, it’s a fairly new podcast, but if you missed episode one that’s where Rich and I pretty much started the whole thing. We gave you a good, I don’t know probably 35 minutes of information about how and why we’re doing this, and how we’re going to help you and a little bit about how we got to where we are right now, and I think you’ll find it really entertaining and fun, hey it might have been 30 or 35 minutes, I can’t remember but it’s going to be worth, if you haven’t heard it yet it’s going to be worth a listen. So check that out and we’re back here today with episode two and today we’re actually going to be sharing with you one trait that most successful dentists share. Now I’ll give you a hint, it’s not about clinical abilities but you probably knew that anyway, and strangely it might not even be, it’s not even about excellent business skills but you need that. So what is it? What are we talking about? Well Rich is going to come on in one second and share that with you, not only once Rich comes on we promise if you heard the first episode we promised that within the first minute or two of every single episode we do, we’re going to share something with you that is going to help you in your practice like right away. So even if you choose and we hope this is not the case but even if you chose to only listen to the first few minutes of each episode, you’re going to get something that is absolutely going to help you. So having said that I’m going to turn it over to my brother and co-host Dr. Rich.
Dr. Richard Madow: Hey thanks Dave, this is Rich your co-host. You can call me Dr. Richard Madow but you don’t have to, calling me Rich is fine and like Dave said right off the bat, we’re going to give you something that will save you a ton of money, and this is for every single dental practice. It will take money out of your overhead and right into the doctor’s pocket automatically. Before, don’t hang up the phone when I tell you what it is, we’re not even on the phone, but a lot of times I say that because you’ll get phone calls random to your office saying ‘hey we can save you money on credit card processing,’ and most of them are total BS, but I got to tell you there’s a brand new way to do credit card processing, kind of like when Amazon and eBay and Google and Facebook came onto the scene. They were disruptors, they were brand new ways to do things, and the same is true with Fattmerchant. Fattmerchant is a credit card processor that does not charge you a percentage above what the credit card companies charge. You can’t deal directly with Visa, Mastercard, Amex, there’s always a middleman and that’s your credit card processor, and they charge you a fee above what Visa, Mastercard & Amex charge. Fattmerchant doesn’t do that, they just charge a really low monthly fee and after that you’re saving money. So we’ve recommended this to dental practices and many are saving hundreds a month, some are saving thousands a month. So check it out it’s called Fattmerchant, we’ve got a page just for you and remember it’s fat with two t’s. So, I’m going to spell it out just go to fattmerchant.com/lp/madow, that’s M-A-D-O-W. So again Fattmerchant,