Customers For Life
Latest Episodes
CFL 009 - An Overlooked Threat To Your Business: The Emotionally Detached Employee
The root of this behavior, and how to avoid it
CFL 008 - 'No Problem' Is A HUGE Problem In The Language Of Service With Michael Kaleikini
The missed opportunities in sales
CFL 007: Could Enormous Sales Growth Potential Be In The Palm Of Your Hand? With Guest Greg Hickman
Are you tapping into the well with a strategic plan?
CFL 006: What's Working Now In PR With Heidi Yeranossian
From Madison to Main Streets, how to begin the PR journey
CFL 005: The Meaning Of Life According To Your Customer
When you think about every transaction that went off the rails and someone walked away frustrated, angry, disappointed or any other negative emotion out there - the root of this emotional response rests on one simple concept: Unmet expectations....
CFL 004: What Is Your Brands Super Hero Power? With Patty Dominguez
Knowing your key differentiator has massive value
CFL 003: The Latest In Online Advertising With Jesse Jameson
Low cost, highly targeted & highly effective ad strategies
CFL 002: What Exactly Is Customer Engagement Anyway? With Dom Testa
Guest Dom Testa shares how he engages a wide variety of customers