Pat Perdue's Customer Experience Podcast

Pat Perdue's Customer Experience Podcast


Jean-Guy de Gabriac: Achieving That “WOW” Experience in a World-Class Spa

July 21, 2021

Few would argue that the luxury spa industry requires among the highest standards of guest experience in the world, in which every detail is (or should be) designed not just to please you, or relax you, but to transform you into your better self.  Our guest today, Jean-Guy de Gabriac, is one of the world’s...