Pat Perdue's Customer Experience Podcast
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Jean-Guy de Gabriac: Achieving That “WOW” Experience in a World-Class Spa
Few would argue that the luxury spa industry requires among the highest standards of guest experience in the world, in which every detail is (or should be) designed not just to please you, or relax you, but to transform you into your better self. Our guest today, Jean-Guy de Gabriac, is one of the world’s...