Waiting for Service
Latest Episodes
Episode 18 - What A Customer Service Clusterf*** Looks Like
February 17, 2017
The anatomy of a painful customer experience
Episode 17 - I should be fired w Amayea
November 12, 2016
"Leadership is the art of disappointing people at…
Episode 16 - Stop putting Customers First
October 06, 2016
If you want great customer experience, stop putti…
Ep 15 - What helping to discover Lady Gaga can teach in CX with Louie Lavella
September 21, 2016
master promoter Louie Lavella is on the issue to …
Ep 14. In Defense of Stupid Questions
August 09, 2016
I was held at customs for about 30 minutes for be…
Ep 13 - What to do with Millennials in CX
July 20, 2016
How millennials can help or hurt the Customer exp…
Ep 12 - Your Call May be Recorded for our comic relief
June 23, 2016
Manually pecking around looking for random calls …
Ep 11 - The Damn Millennials are killing the Customer Experience
May 18, 2016
One of my clients used to brag about his refusal …
Ep 10 - Evolution of International Contact Center Outsourcing
May 14, 2016
Adrian joins the show to talk about the evolution…
You hate waiting in line or on the phone for customer service. There have been plenty of shows about customer service, that all seem to offer "secrets" to improve customer service. This is not that show. Amas Tenumah focuses on Why customer Service is so
Visit Podcast Website
RSS Podcast Feed
Subscribe
Share
Add to MyCast
Gain access to Blubrry tools that help build your podcast, including free podcast stats!