Loss Prevention Agents are a surprise to shoplifters when caught.

* Shoplifters feel that their theft was undetected.
* Shoplifters thought they were careful not to be spotted.
* Shoplifters saw no one following before exiting a store.
* Shoplifters are shocked when loss prevention agents detain them.

Podcast Time Stamps

[00:39] – Shoplifters are surprised when caught.
[00:55] – The high cost of shoplifting.
[03:00] – Loss Prevention Agents Focus on Shoplifting.
[03:30] – Loss Prevention Agents have Special Training.
[03:56] – LP Agents Know their Store Inventory.
[04:45] – LP Agents Study Shopper Behavior.
[06:00] – Loss Prevention Agents Practice Profiling.
[07:15] – Loss Prevention Agents use Technology.
[08:30] – Loss Prevention Work as a Team.
[09:30] – Loss Prevention Train to Detain & Arres.t
[10:40] – Loss Prevention Agents Document the Crime.
[11:25] – Loss Prevention Agents Facilitate Prosecution
[12:48] – Footnote: 27th Annual Retail Theft Survey.

10 Things Retail Store LP Agents Want Shoplifters to Know.Tweet This
Shoplifters are Monitored by Video Surveillance.
Show Notes – 018

Retail stores do not want to be in the business of apprehending shoplifters. It is an unfortunate business reality and retailers have now declared war on shoplifting by dispatching an army of loss prevention agents to combat theft of inventory and fraud losses.

* Shoplifting losses are a staggering $15-billion dollars every year.
* Shoplifting costs millions in LP Agent payroll and equipment.
* Shoplifting is a profit killer that must be controlled.
* Shoplifting is a major factor in retail store failure.
* Shoplifting causes prices of all items to rise.
* Shoplifting losses contributes to lost jobs.

10 Things Loss Prevention Agents Want Shoplifters to Know:
01 – Loss Prevention Agents Focus on Shoplifters
Their primarily job function is to prevent retail inventory loss. So they are focused on you and will detect, deter, or apprehend you to recover the stolen merchandise.
02 – Loss Prevention Agents have Special Training
It takes special training, dedication, and plenty of on-the job-experience to become good at detecting shoplifters. The best ones know from experience most of the techniques used by shoplifters and they can spot the behavior even before the theft occurs.
03 – Loss Prevention Agents Know their Store
Shoplifters are at a disadvantage because a good LP agent has spent thousands of hours roaming the sales floor. They know all the hot spots and the best angles for surveillance. Frequent shoplifters are shocked when they attempt to steal in the wrong store, at the wrong, time, and come up against  professional loss prevention agents.
04 – Loss Prevention Agents Study Shopper Behavior
After thousands of hours, they become experts at monitoring shopper behaviour. A shoplifter if often detected because they don’t act like a shopper and are quickly identified as a likely shoplift suspect.
05 – Loss Prevention Agents Practice Profiling
Does that surprise you? Not illegal profiling of a protected class, but rather profiling a location within a store, certain behavior, certain techniques and mannerisms that are outside the nor...