Convenience store robbery is a major concern to many late-night retail store operators.

* Will bad cash handling attract robbers to your store?
* Does poor cash handling contribute to employee theft?
* What cash handling best practices will prevent robbery?
* What tools prevent convenience store robbery and manage cash?
* Options to safely manage convenience store bank deposits?

Podcast Time Stamps

[01:16] – Introduce Convenience Store Decisions writer Pat Pape.
[01:37] – Correlation: cash handling and convenience store robbery.
[02:15] – Best practice for managing cash in convenience stores.
[05:00] – Convenience store robbery is a selection process.
[07:00] – Policy: Never accept bills larger than $20.
[08:00] – Immediately drop all $20 bills in view of the customer.
[11:00] – No c-store should cash large checks as a business practice.
[17:18] – Prevent convenience store robbery invest in a cash controller.
[22:30] – Thoughts about moving cash between registers and backroom.
[27:50] – How, were, and when to safely manage bank deposits.
[32:30] – Other convenience story robbery prevention techniques.

There is an absolute correlation between cash handling and retail store robbery.Tweet This
Example of high-risk cash handling.
Show Notes – 017

Convenience Store Robbery Prevention
I was contacted by Pat Pape. She is a writer for C-Store Decisions Magazine. She asked tough questions about cash handling and its affect on convenience store robbery:

* Is there a correlation between cash handling and convenience store robbery?
* What are some examples of how bad cash handling contributes to convenience store robbery?
* What are some examples of best practices for cash handling procedures?
* How should a retailer go about training and enforcing cash handling procedures?
* Are there other convenience robbery prevention techniques that should be combined with good cash handling?

Unsecured change storage is bad cash handling
Steps to Better Cash Handling

* Make a commitment to convenience store robbery prevention.
* Learn ways to operate with the least amount of available cash.
* Set high-standards of accuracy and cash accountability.
* Hire cashiers that have necessary cash handling skills.
* Train cashiers to adhere to maximum drawer-cash limit.
* Use a timed-access cash controller with drop safe.
* Drop $20 bills immediately in presence of customer.
* Use the cash controller time-delay vend system to make change.
* Drop extra cash in numbered envelopes in $20 increments.
* Train cashiers to record drops by number for fast accounting.
* Make one or more daily bank deposits to remove cash from stores.
* Don’t get a reputation for cashing paychecks…it’s too risky.

Links to Things Mentioned in this Episode

* C-Stores Decisions Magazine
* Tidel Cash Management Systems

* Crime School subject matter is influenced by your feedback. I encourage you to contribute ideas for future discussion.