Having had highly successful career as a CIO in the private sector, Carolyn was seeking some new challenges in the public sector and wound up in Sonoma County where she began working with the Director of the Department of Health Services, forming a strategic bond of innovation and enabling technology to support the ACCESS initiative. This meant working closely with the Safety Net Collaborative to find a solution that would bring their disparate data into a centralized hub that could be accessed by the IMDT and specialists. Then came COVID-19.