Estelle Johannes, director of the UK Business Technology Community at CompTIA, chats with Nigel Moore, the self-described tribal leader at Tech Tribe. Nigel owned his a managed service provider (MSP) for 15 years and is now on a journey to help MSPs avoid the mistakes he made. Listen in to hear more about the lessons he learned, what makes a great MSP community, and what trends MSPs should be thinking about for the future.