As we navigate this “new world,” and find ourselves consistently increasing our digital engagements, we need some innovative solutions. In this episode, Tom Martin, CEO of Glance Networks, and Adam Proulx, senior manager of member communities at CompTIA, discuss how Glance has successfully transitioned from a small business screen share tool to a provider of omnichannel visual engagement solutions for some of the largest enterprises in the world. Adam and Tom also explore co-browsing, screen sharing, and the importance of digital engagements having the same human element as a face-to-face, in-person interaction.