In this #LeadershipDeepDive episode, Phil Jordan, Group CIO of Sainsbury's, talks with Hendrik Deckers about digital transformation in a multi brand and multi channel retail business, challenges of such change, getting the most out of enormous amounts of customer data and legacy management. Phil also shares his view on gaining flexibility while using multi-cloud.
Throughout this conversation, Phil talks about the importance of transparency and fairness and how these values helped him to become a true leader of change.
Deep dive in this interview to learn and be inspired by Phil Jordan!

TABLE OF CONTENTS
01:18 | Introduction: Phil Jordan’s background
02:27 | About Sainsbury’s
02:58 | Transformation
03:53 | Transformation - biggest challenge in Telefonica
05:33 | Transformations - making all the necessary changes in a company with long tradition
07:50 | Sainsbury’s culture of change
09:00 | Transformations - becoming an ecosystem
10:15 | Facilitating the transformation
13:37 | Transformation - from project to product
15:08 | Happier teams
16:35 | Managing legacy
18:09 | Cloud - current status
20:17 | Cloud - managing multi-cloud
22:02 | Customer data - getting the most of it
24:45 | Customer data - using advanced technologies
26:46 | Strategy on Open Source
28:28 | New exciting domains in technology
30:18 | New technologies - customer limitations
31:46 | Internal organization
33:54 | Phil’s role and value to the company
35:28 | The future of CIO and CTO in the business and Phil's plans for the future
39:53 | Phil’s management style
42:22 | Phil’s leadership style
43:44 | MBTI Profile – Architect
45:51 | Phil’s ways to relax
47:12 | Phil’s core values
48:10 | Phil’s mentors
50:02 | Ups and downs
57:09 | What makes Phil happy
58:38 | Advice for people starting out