In this #LeadershipDeepDive episode, David Jack, CTO & CPO of dunnhumby, talks with Hendrik Deckers about the challenges of transformation within the world’s leading company in customer data science, the ongoing productisation of services and the value of the humans behind it.
During this conversation, David also talks about his “nudging” management and leadership styles and how an impostor syndrome can actually become a strength.
Watch this interview to learn and be inspired by David Jack who has more than 30 years of experience in the IT industry and has, in his own words, "one of the coolest CTO jobs in the world".

TABLE OF CONTENTS
01:13 | Introduction: David Jack's background
03:55 | About dunnhumby
08:43 | About dunnhumby - The real transformations
13:16 | About dunnhumby - The key differentiators
14:58 | About dunnhumby - 'Productising' services
20:24 | Open Culture
24:30 | Critical processes behind the data science goodness
28:29 | Open Source
31:40 | The obvious route to the cloud
36:02 | Exciting technology trends
41:03 | The CTO & CPO role at dunnhumby
44:20 | Management style
46:55 | Leadership Style
49:45 | MBTI Profile – The Logician
53:54 | Sources of happiness
55:40 | Core values
59:53 | Ups, downs and learnings in life
01:04:43 | Mantras and lessons learned
01:07:19 | Advice for people starting out