"No great things are achieved by being realistic"

And yet, Charlotte Light, CIO of Channel 4, has achieved quite a lot by pragmatically balancing the expectations of multiple partners, stakeholders and diverse teams. For her transformation of All 4 (Digital TV program at Channel 4), Charlotte was nominated to the #ECOTY Award this year.

In this episode of Leadership Deep Dive Charlotte talks with Hendrik Deckers about what she has learned in her career, from IT consulting when she was still studying to become a marine scientist, to her current role as CIO of Channel 4. They talk about challenging limiting beliefs, getting things done, the tangible results of diversity, IT governance and learning from failures - about oneself, other people and business.

TABLE OF CONTENTS

01:05 - Charlotte Light - CIO of Channel 4

ECOTY-nominated transformation project: Modernisation of Digital TV platform

09:21 - Agile cooperation with IT suppliers
16:56 - Managing supply and demand of IT services / How IT is organised at Channel 4
22:07 - How business and IT work together at Channel 4
25:17 - Managing shadow IT
28:12 - Charlotte's management and leadership style
31:28 - Charlotte's background / From marine science to IT management
35:40 - The secret to getting things done
47:07 - Charlotte's personality type
52:00 - Developing immunity to criticism and failure
53:23 - Personal mantra and values
55:17 - If you're afraid of something, you just need to go for it
58:15 - Institute of Coding
1:02:00 - How do you attract talent to Channel 4?
1:03:30 - Mentors you've had in your life and lessons you've learned about management and leadership
1:06:05 - On having been lucky in life
1:07:10 - Charlotte's advice for future CIOs
1:11:40 - Managing technological debt